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FAQs
SHIPPING & DELIVERY
What is your delivery timeframe?
Our estimated delivery time frame is within 3 working days from the date we accept your order.
What is your delivery service?
- Standard delivery (3 working days) for orders below £25.00: £4.99
- Standard delivery (3 working days) for orders over £25.00: £3.50
- Belfast/Scottish Highlands/Islands: £7.99
- Free standard delivery on orders of £50.00 or above
Do you ship outside the UK?
Unfortunately, we do not ship to areas outside of the UK.
Do you ship to the Republic of Ireland?
Unfortunately, we do not.
Will I receive order updates?
Once we’ve dispatched your order, you will receive a tracking code in your email inbox. You can also check the status of your order/delivery, and manage your Funkin Cocktail Club subscription by logging into your Funkin account. Very Important though - please make sure you choose the day you'd like it to leave our warehouse and not the day you want it to arrive. We haven't yet built the systems to calculate this automatically, so we do rely on you to tell us when to dispatch it from our warehouse based on our standard shipping times.
My order is damaged or missing an item.
In the unlikely event that your order arrives damaged or missing an item, please let us know at onlineorders@funkin.co.uk. We can't use other couriers than Australia Post, Couriers Please or Fastway at this time, but we can definitely let you choose which one's best for you. UK Members : Currently we are only using Yodel, but please stay tuned for future developments here :)